PROPERTY OWNERS

Looking after R1bn in owner properties.

 

PROPERTY OWNERS SERVICED APARTMENT MANAGEMENT

Market Leaders in Cape Town

The key to Home From Home’s’ longevity has been our commitment to providing personalized attention to our property owners, and experienced management and maintenance of each property we manage. We recognize that each property is an extension of an owner’s personal lifestyle, and we consider it a privilege that you, an owner, would entrust your home and investment with our company.

More owners have chosen us to manage their investment rental property than any other company in the area. We’re proud of the fact that nearly 200 owners have entrusted us to care for their properties Cape Town, the Waterfront, De Waterkant, Century City and Observatory – and we take this responsibility seriously.

Home From Home offers owners a seamless service:

  • Flexible Service Agreement (3 Month Notice period)
  • Provide owners with a detailed inventory list
  • Weekly forward booking schedules
  • Monthly statements of all income and expenses
  • Full property maintenance and upkeep
  • Dedicated Property Portfolio Managers

 

Effective Marketing = More Revenue

Our sales and marketing efforts are unrivalled. We invest heavily in a wide network of online channels (OTA’s), Corporate Contracts, Travel Agencies and Tour Operators, to bring families and groups to your properties. We have a group sales department that focuses on larger blocks of business, such as corporate groups and Airbnb. No other company can offer this powerful and effective marketing outreach.

Home From Home’s yearly occupancy rate is 82%, significantly higher than the US and EU average in 2016 of 72%. *Statista

 

As you consider your options for a property manager, we want to make you aware of the advantages we offer our owners and guests.

REAL ADVANTAGES

Exclusive Amenities

As a benefit of choosing Home From Home as your property manager, your guests have access to guest services and amenities typically found in hotels – 24-hour front desk, transportation, and concierge services that will assist with anything from dinner reservations to excursion information.

Our services and amenities to every guest include:

  • Reception/ Concierge Service
  • Apartment orientation
  • Complimentary tea and coffee 
  • Housekeeping 7 days a week
  • 24-hour security
  • Designated underground parking
  • Complimentary Wi-Fi
  • Complimentary toiletries 
  • Dedicated internal maintenance team

As a member owner of an apartment, you will have the same privileges as a guest when you stay in your apartment. These amenities allow us to offer a unique and exclusive accommodation package to our guests. This gives our owners the chance to earn rental revenue that would not otherwise be available through other means. Our guests receive higher levels of service and special booking consideration and value that keep them coming back.

PROPERTY MAINTENANCE

We Care About Your Property

Our owners have high expectations for the maintenance and care of their apartments. Home From Home employs a well-trained team of experienced maintenance staff that perform regular preventative maintenance inspections to ensure your home remains in good repair. We are available around the clock to respond to guest needs should they arise.

Our housekeeping team knows that cleanliness is the first thing that our owners and guests will notice when they arrive. Our manager housekeepers provide the quality control to ensure that proper attention is given to the details. For consistency among our properties, we provide quality linens and towels which are laundered in a central facility – saving wear and tear on your machines, and making the cleaning process more efficient.

MANAGEMENT TEAM

Experienced Team

The key to Home From Home’s’ longevity has been our commitment to providing personalized attention to our property owners, and experienced management and maintenance of each property we manage. We recognize that each property is an extension of an owner’s personal lifestyle, and we consider it a privilege that you, an owner, would entrust your home and investment with our company.

Lorna McKay

Lorna McKay

Property Portfolio Manager

Lorna has worked in the hospitality industry, both locally and internationally for the past 20 years. She started as Residential Manager in De Waterkant and The Waterfront Marina, then to start her own business in short term letting and property management for 4 years. In 2012 she started working for Home from Home, as Operations Manager, then Head of Operations. Lorna now heads up all new business and owner relations.
Tel +27 (0) 21 418 2821
Email

Roelof Vital

Roelof Vital

Property Portfolio Manager

Roelof develops close relationships with current and new home owners, to establish and maintain not only the highest quality quest experience, but to ensure that the home owners will enjoy the same quality experiences. Roelof comes with a wealth of knowledge of the retail and corporate travel industry, as well as property management, bonds and insurance, and high end client liaisons.
Tel +27 (0) 21 418 2821
Email

Property Management Enquiry

If you would like more information about Home From Home’s property management services and our statistics, or would like to inquire about adding your property to the Home From Home nightly rental program, please contact our team above directly, or fill out the form below.

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